04TutorialFoundational
How to research a new business idea using ChatGPT, Claude, and Vora IQ
A step-by-step research workflow, from the first market scan to a validation plan, showing where each AI tool helps and where you still have to check its work.
By Khalel Dumaz, Founder of Vora IQ
Published
The short answer
Use AI tools to speed up the organizing and questioning parts of research: scanning a market, listing alternatives, drafting interview questions, and sorting interview notes. Don't treat them as a source of facts or a substitute for talking to customers. Check every number against its original source, and let evidence from real customers make the decision.
- Level
- Foundational
- Reading time
- 11 minutes
- Updated
- Sources
- 9 cited
- Useful for
- All business types
Understand
The direct answer, in plain language, and why it matters.
What AI can and can't do for your research
Researching a business idea comes down to a handful of questions. Who has the problem? How do they handle it today? What do they pay for the alternatives? Would they switch to you, and pay for it?
AI assistants help you ask those questions faster, prepare for the conversations that answer them, and organize what you learn. They are not a reliable source for the answers.
The U.S. Small Business Administration describes two kinds of market research. Existing sources save time but may not be specific to your audience. Asking customers yourself gives a more nuanced picture but costs more time and money.[1] AI mostly speeds up the first kind and helps you prepare for the second. It can't do the second for you.
The biggest risk is a confident mistake. NIST's guidance on generative AI calls this confabulation: a system confidently presents false content, often called a hallucination. The output can even include made-up citations or reasoning that make a wrong answer look justified.[2] Anthropic says Claude can show quotes that look authoritative but aren't grounded in fact, and that you shouldn't treat it as a single source of truth.[3] Assume the same of every AI tool, including the ones in this guide.
Where each tool fits
Based on what each company publicly documents:
| Tool | What it is | Where it fits in research | What to watch |
|---|---|---|---|
| ChatGPT | A general AI assistant from OpenAI | Brainstorming, drafting questions, quick back-and-forth on an idea | Unsourced facts and figures. Check OpenAI's help center for current features. |
| Claude | A general AI assistant from Anthropic | Working through long documents and stacks of notes | The same confident errors, including quotes that aren't in your notes |
| Vora IQ | A business-building system from the company that owns this publication | Scoring an idea, then turning it into a roadmap and daily tasks | A score is a first pass, not evidence from customers |
Either general assistant can handle every step below. Where we suggest one, it's because a documented feature makes it a convenient fit, not because we've measured it as better.
Vora IQ owns The Founder Almanac. We include it where it fits the work, describe it only by what its own site says it does, and point out its limits as we do for the others.
Apply
The framework, a worked example, and the steps to take.
The scenario we'll follow
Worked example
Hypothetical scenarioA bookkeeping service for stylists who rent salon suites
Tasha managed a busy salon for eight years. Several stylists she worked with left to rent their own salon suites, and she kept hearing the same complaint: they love being independent, but they hate the paperwork. Receipts pile up in a drawer until tax season.
Her idea is a flat monthly bookkeeping service built for suite-renting stylists: she tracks income and expenses, categorizes them, and sends a one-page summary each month. She's thinking about $79 a month. She has six weeks and $1,500 to find out whether the idea deserves more of both.
The research workflow, step by step
- 01
Write down what you need to learn
Before you open any tool, write the idea in one sentence, name the customer as specifically as you can, and list your biggest assumptions. Then let an assistant turn that into a research plan. Tell it not to answer the questions, so you don't anchor on a guess.
Any AI assistantTurn an idea into a research plan I'm researching a business idea before spending money on it.
Idea: [one sentence]
Customer: [who, as specifically as you can]
My assumptions: [your three biggest assumptions]
Turn this into a research plan. List the five questions I most need answered. For each one, tell me:
- Whether existing data can answer it, or only conversations with customers can
- Where I'd find a trustworthy answer
- What answer would make me change or drop the idea
Don't answer the questions yourself, and don't give me statistics.
Tasha's list includes: how many suite renters are within reach, how they handle bookkeeping today, what they pay for it, and whether they'd pay monthly to stop doing it themselves.
- 02
Scan the market, then check every number
A market scan is where AI tools save the most time and do the most damage. Without web search, an assistant answers from what it learned in training, which may be out of date. Anthropic notes that Claude might not have the most up-to-date information in some subject areas.[3] Anthropic documents web search in Claude for current information.[4] If you use another tool, check whether it's searching the web or answering from memory.
Ask for a source, a link, and a date for every number. Then open the sources. Anthropic advises reviewing Claude's cited sources, because the original pages may hold context its summary left out.[3] For hard numbers, go to the original publisher. The SBA lists free federal sources, including the U.S. Census Bureau and the Bureau of Labor Statistics.[1]
ClaudeRun a sourced market scan Search the web and give me an overview of the market for [product or service] for [customer] in [location].
For every number or factual claim, include the source, a link, and the publication date. If you can't find a source, write "no source found" instead of estimating.
Keep what the sources say separate from your own interpretation.
End with the three facts I should verify first because my plan depends on them.
Vora IQ also describes a research teammate, Insight, for researching your market, customers, and competitors.[5] The same rule applies to any tool: open the sources.
When Tasha's scan returns a figure for how many stylists rent suites, she doesn't copy it into her plan. She opens the source. If she can't trace a number to its original publisher, she writes "unknown." That's a useful answer: it tells her what to ask in interviews.
- 03
Map customers and competitors, including the indirect ones
Your competition is whatever customers do today, not only businesses like yours. The SBA recommends identifying competitors by product or service and by market segment, and including indirect competitors.[1] AI tools are good at producing a long first list. Treat every item as an assumption to check.
ChatGPTList the alternatives you're competing with I'm exploring [idea] for [customer].
List every way this customer might handle [problem] today:
- Direct competitors that sell something similar
- Indirect alternatives, such as software, spreadsheets, a friend or relative, or a different kind of professional
- Doing nothing
For each one, describe what it probably costs the customer in money and time, and where it probably falls short. Label every item as an assumption.
Then write one interview question per alternative that asks about past behavior, not opinions.
Tasha's list includes a general local bookkeeper, accounting software, the tax preparer stylists see once a year, a spouse who handles it, and a drawer of receipts. Each one becomes a question for her interviews.
- 04
Prepare for customer interviews
Conversations with customers are where the real evidence comes from. The National Science Foundation's I-Corps program uses this kind of customer discovery to help teams quickly assess their market potential.[6] For a full method, read how to run customer discovery interviews and use the customer interview guide.
AI is useful here as a critic. Write your questions first, then ask it to find the weak ones.
Any AI assistantPressure-test your interview questions Here's my draft interview guide for [customer] about [problem]:
[paste your questions]
Flag any question that:
- Is leading, or hints at the answer I want
- Asks about the future ("Would you...") instead of what they've actually done
- Asks about my idea instead of their problem
Rewrite each flagged question. Then suggest two follow-up questions for when someone says they've already tried to solve this.
Tasha schedules twelve 20-minute conversations with suite renters, recruited through her old salon contacts and two suite buildings.
- 05
Synthesize your notes, then check the synthesis against them
Sorting a dozen sets of notes into patterns is slow by hand and fast with AI. Claude's projects let you upload files to a project's knowledge base and set instructions that apply to every chat in it.[7] That makes them a natural place to keep interview notes.
Remove names and identifying details before you upload anything. Then ask for counts and exact quotes, and check them. An assistant can produce a quote that sounds right and isn't in your notes.[3]
ClaudeFind patterns in interview notes The files in this project are notes from [number] customer interviews about [problem]. Names have been removed; each file has an interview ID.
- Group what people said into recurring problems. For each, give the number of interviews where it came up and their IDs.
- Under each problem, add one or two short quotes copied exactly from the notes, with the interview ID.
- List anything that contradicts my assumption that [assumption].
- List the questions the interviews didn't answer.
Don't generalize beyond these interviews. If something came up only once, say so.
Suppose the synthesis says that 8 of 12 stylists sort receipts only once a year, that 3 already pay someone for bookkeeping, and that "most" want a monthly summary. Tasha checks every count against her notes. The first two hold up. The third doesn't: only 4 of 12 mentioned a summary at all. "Most" was the assistant's word, not her customers'.
- 06
Turn findings into a validation plan
Research ends with a test, not more research. The Lean Startup approach treats validated learning as the measure of progress and tests each part of an idea with experiments.[8] Write each risky assumption as a statement with a pass mark you set in advance.
Tasha writes three:
- At least 5 of the 12 stylists she interviewed, or people they refer, pay for a first month at $79.
- A one-page site promoted in three suite buildings gets at least 25 sign-ups in three weeks.
- She can serve one client in under two hours a month, timed across her first three clients.
This is where Vora IQ fits. Its site says you describe your idea and get an Idea Report Card that scores it on demand, competition, money, and risk and tells you what to work on first. The report then becomes a step-by-step roadmap, and Vora IQ picks three tasks from it each morning. It also says it can build a landing page with a sign-up form and visitor tracking to test demand.[5] Vora IQ says its evaluation gives reasoning, not just a score, so ask for the reasoning and check it against what you've learned.[9]
Vora IQBring your research into an Idea Report Card [One sentence describing your idea, for example: A flat monthly bookkeeping service for hair stylists who rent salon suites.]
What I've learned so far: [three to five findings from your interviews, with counts]
What I haven't confirmed: [your open questions]
Score this idea, explain the reasoning behind each part of the score, and tell me what to test first with real customers.
Vora IQ's own description is a fair one: the scoring is a first pass, and the next step is to test the idea with real people.[5] A good score doesn't replace Tasha's three tests. It helps her decide which one to run first.
When combining tools makes sense
You don't need all three tools. For an early, simple idea, one general assistant can handle the whole workflow, and switching tools costs time and context. Combining them makes sense in three situations:
- As a cross-check. Paste one assistant's market summary into another and ask it to flag every claim without a source. This catches some errors cheaply, but it isn't verification. Two AI tools agreeing isn't evidence. Only the original source is.
- When you have a lot of material. A workspace that keeps files and instructions together, such as a Claude project, saves you from pasting the same context again and again.
- When research turns into execution. Once you have findings to act on, a structured system can keep the plan, the tasks, and what you've learned in one place. Vora IQ says it gives you a prompt to paste into the ChatGPT or Claude conversation where you shaped the idea. That assistant writes a short brief, which you bring into Vora IQ to build the report card and roadmap.[5]
Advance
Your next action, the right tool, and where to go next.
Your next step
Do step 1 today. Write your idea, your customer, and your three biggest assumptions, and turn them into a research plan. It takes 20 minutes, and every later step depends on it.
Then keep going:
- Follow the Validate Your Business Idea Founder Path, which this tutorial is part of, to turn your research into a written decision.
- Learn the full method in how to validate a business idea.
- Get more from each assistant with our guides to Claude and ChatGPT.
- When the tests pass, work out how to price your first product and how to explain why you're the right choice.
Key takeaways
- Use AI to organize and question your research, not as a source of facts.
- Check every number against its original publisher and every quote against your notes.
- Your competition includes indirect alternatives and doing nothing.
- Customer interviews are the evidence. AI helps you prepare for them and make sense of them.
- End with a test that has a pass mark you set in advance. A score or a summary isn't a decision.
Questions founders also ask
Frequently asked questions
Should you use ChatGPT or Claude to research a business idea?
Either ChatGPT or Claude can handle every step of researching a business idea, and there's no measured winner yet, because The Founder Almanac's side-by-side test is still in progress. Claude's projects, which keep uploaded files and instructions together, make it a convenient place for a large pile of interview notes. Whichever you choose, both can be confidently wrong, so check every number and quote before you act on it.
How do you check market statistics from ChatGPT or Claude?
Ask the assistant for a source, a link, and a publication date for every number, and tell it to write "no source found" instead of estimating. Then open each source and find the figure on the page. For hard numbers, go to the original publisher, such as the U.S. Census Bureau or the Bureau of Labor Statistics, both on the SBA's list of free federal sources. If you can't trace a number, record it as unknown.
Can you check one AI tool's research with another?
You can use a second AI tool as a quick filter, but not as verification. Pasting one assistant's market summary into another and asking it to flag every claim without a source catches some errors cheaply. Two AI tools agreeing still isn't evidence. Only the original source settles a fact, so open it and confirm the figure yourself before it goes into your plan.
Is it OK to upload customer interview notes to an AI assistant?
Yes, if you remove names and identifying details first and read the tool's data policies before uploading anything sensitive, since interview notes are other people's words. An assistant can then group the notes into recurring problems with counts and quotes. Check every count and quote against your originals, because an assistant can produce a quote that sounds right but isn't in your notes.
Do you need Vora IQ to research a business idea?
No. For an early, simple idea, one general assistant such as ChatGPT or Claude can handle the whole research workflow. Vora IQ, which owns The Founder Almanac, says it scores an idea with an Idea Report Card and turns it into a roadmap and daily tasks, which can help once research turns into execution. Its score is a first pass, not evidence from customers, so you still need to test the idea with real people.
Continue on a Founder Path
Validate Your Business Idea
5 lessons. You'll finish with a validation decision memo.
Sources
Every externally sourced claim links back here. We explain ideas in our own words and link to the original work. See the full source index.
- [1]Plan your business: market research, competitive analysis, and startup costs
U.S. Small Business Administration
Official guidance · Accessed November 3, 2026
- [2]Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile (NIST AI 600-1)
U.S. National Institute of Standards and Technology · 2024
Official guidance · Accessed November 3, 2026
- [3]Claude is providing incorrect or misleading responses. What's going on?
Anthropic
Product documentation · Accessed November 3, 2026
- [4]
- [5]
- [6]
- [7]
- [8]The Lean Startup methodology
Eric Ries · The Lean Startup
Practitioner education · Accessed November 3, 2026
- [9]
Khalel Dumaz is the founder of Vora IQ, which publishes The Founder Almanac, and the author of The Vibe Code Bible, a free guide to building software with AI.
Keep building
Related reading
Start a BusinessField guide13 min
How to validate a business idea before spending money
Validating a business idea means collecting evidence that a specific group of people has a problem and will pay you to solve it, before you invest heavily. Write down your riskiest assumptions, talk to people who have the problem, then ask for a real commitment, such as a deposit, pre-order, or paid pilot. A commitment is far stronger evidence than a compliment.
Start a BusinessField guide8 min
How to run customer interviews that get honest answers
A customer discovery interview is a short conversation about someone's real experience with a problem, not a pitch for your idea. Ask about specific past events, such as the last time the problem happened, what it cost, and what they tried, because what people did is more reliable than what they predict. Save your idea for the end, and ask for a small next step.
Founder LibraryTemplate4 min
Customer interview guide
Use this guide to prepare for, run, and record a 20- to 30-minute customer discovery interview. It includes a prep checklist, an opening script, questions grouped by what you need to learn, questions to avoid, and a note-taking structure that keeps facts separate from your interpretation.